Política de reembolso
Our Guarantee
We want you to absolutely love the art you bring into your home! If you are not completely satisfied with your purchase, you can return your item within 14 days of delivery for a refund or store credit. The item must be returned in its original condition and packaging.
We want you to absolutely love the art you bring into your home! If you are not completely satisfied with your purchase, you can return your item within 14 days of delivery for a refund or store credit. The item must be returned in its original condition and packaging.
Custom & Commissioned Artwork
Please note that custom pyrography, personalized dot art, and commissioned pieces cannot be returned or refunded due to their highly personalized nature. We work closely with you during the creation process to ensure you love the final product before it ships!
Please note that custom pyrography, personalized dot art, and commissioned pieces cannot be returned or refunded due to their highly personalized nature. We work closely with you during the creation process to ensure you love the final product before it ships!
Damaged Deliveries
In the rare event that your artwork arrives damaged during shipping, please contact us immediately at eastwestartcreations@gmail.com with a photo of the packaging and the item. We will prioritize your case to send a replacement or issue a full refund right away.
In the rare event that your artwork arrives damaged during shipping, please contact us immediately at eastwestartcreations@gmail.com with a photo of the packaging and the item. We will prioritize your case to send a replacement or issue a full refund right away.